Resonate cx resources

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Aryne Monton

Content Specialist at Resonate CX. She translate complex trends into engaging narratives that resonate across the globe.

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Utilising customer feedback to improve flexible workspace real estate services

Wouldn’t it be great to know exactly what your tenants think—right now, in real time, and all the time?

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How Commercial Real Estate Can Win the Office Comeback: Resonate CX’s Insights Report

With businesses establishing a presence in new areas post-pandemic, employees' relationship with the office has fundamentally changed.

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Resonate CX named a G2 Market Leader for its customer experience management platform

On G2’s Fall 2024 Report, Resonate CX is proud to be officially included in the high-standing market grid for Leaders

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Understanding the Post-Pandemic Office Market: Challenges and Opportunities

The COVID-19 pandemic forever shaped the office market, even 5 years later. The biggest change is the move to hybrid work models.

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How to Amplify Online Reviews and Why It’s Important for Your Brand

Resonate CX is at the center of Social Suite, whose primary focus is to assist businesses like yours accelerate customer delight with an AI-native customer experience management (CXM) platform.

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Retail CX Insights: Strategies to Improve CX and Loyalty (Part 3)

In our previous blog, we explored the diverse needs, preferences, and dream experiences of NEOs and Traditionals. If you need a refresher or haven’t read them yet, here’s where you can read the previous blog.

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Retail CX Insights: Factors Influencing Customer Behaviour (Part 2)

In an era where e-commerce is dominant and has removed boundaries and further increased competitiveness, brick-and-mortar stores are also fast

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Retail CX Insights: Understanding Consumer Mindsets in 2024 (Part 1)

Introduction The retail landscape is no longer a battle between online and in-store. These two coincide to give customers the

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The Power of Closing the Feedback Loop in Voice of Customer

Running a business is not for the faint of heart. Beyond a great product or service, customers expect more. Businesses

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Resonate CX Archieve multiple

Resonate CX Achieves Multiple G2 Accolades, Cementing Its Position as a Customer Experience Leader in 2024

Resonate CX has secured multiple accolades from G2, the leading business software and services review platform. This remarkable feat underscores Resonate CX's commitment to excellence and solidifies its position as a leader in customer experience management and the Voice of Customer (VoC) industry.