Resonate cx resources
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CX Industry News | Thought Leadership | Experience Management Guides & Tips
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Blog
How Nursery Subsidies Are Shaping Provider Choice and Competition
By Federico Sasse • July 1, 2025TLDR: For years, in the United Kingdom for example, families have been caught in a tough balancing act: wanting the -
Blog
How Great Customer Experience Becomes Your Differentiator in a Crowded Market
By Aryne Monton • June 26, 2025TLDR: Your products are good. Your prices are competitive.But sales are stalling. Competitors are popping up overnight. And your loyal -
Blog
Customer Experience Transformation: What It Is and Why It Matters
By Alvier Marqueses • June 19, 2025TLDR: There comes a moment in every business’s life where the road forks. One path leads to more of the -
Blog
How Work Patterns & Other Factors Are Reshaping Childcare Needs
By Federico Sasse • June 13, 2025TLDR: The childcare landscape in Australia is in the midst of a transition. As work patterns shift and families rethink -
Blog
The Three Childcare Parent Personas: How Each Family Segment Chooses a Provider
By Federico Sasse • June 3, 2025TLDR: Not all parents’ childcare needs are created equal. Some drop off every day without a second thought. Others debate -
Blog
Resonate CX Celebrates New G2 Spring 2025 Wins, Cementing Its Role as a Leader in Customer Experience Management
By Aryne Monton • June 1, 2025Sydney, June 2025 — Resonate CX is proud to announce another round of recognition from G2, the world’s largest and -
Blog
Stop Losing Sales: How to Improve Basket Size, Checkout, and Delivery in 2025
By Federico Sasse • May 29, 2025TLDR: Retailers in Australia now face a different business landscape from that of even just a few years before. Evolving -
Blog
Understanding The Key Levels of CX Programmes: From Basics to Breakthroughs
By Aryne Monton • May 27, 2025Picture this: A retail brand enters a new market. The people running it have done their research, but they need -
Blog
2025 Customer Shopping Behaviors & Purchase Trends in Australia
By Federico Sasse • May 22, 2025Understanding your customers has never been more critical—or more complicated. In Australia, in particular, the cost of living is tightening
