Resonate CX Recognised with Multiple 2025 Winter G2 Badges for Excellence in Customer Experience Management 

Sydney, January 29, 2025 – Resonate CX, the leading AI-powered Customer Experience Management (CXM) platform, has been recognised with multiple badges in G2’s 2025 Winter Reports, solidifying its position as a trusted partner for businesses looking to enhance customer engagement, feedback analytics, and experience management. 

This year, Resonate CX has earned 23 total badges, including multiple High Performer awards across global markets and business segments, Best Support, Easiest to Do Business With, and Momentum Leader distinctions. These recognitions from G2, the world’s largest and most trusted software marketplace, reflect Resonate CX’s commitment to delivering innovative, user-friendly, and results-driven CXM solutions. 

What These G2 Badges Mean for Resonate CX 

Resonate CX platform’s recognition across various categories and regions underscores our dedication to helping businesses turn customer insights into action. Our platform’s ease of use, seamless integration, and AI-powered analytics empower organisations to make informed decisions that drive business growth and customer loyalty. 

About G2 

G2 is the go-to destination for business software reviews, offering insights from real users to help companies make informed technology decisions. With millions of authentic peer reviews, G2 awards its prestigious badges based on user satisfaction, market presence, and performance across various industries. 

Only verified and validated reviews are reflected in G2, making it one of the most prestigious and credible B2B software marketplace to date. 

What Sets Resonate CX Apart? 

Resonate CX stands out in the competitive CXM landscape by: 

• Delivering AI-Enabled Analytics – Our AI-driven analytics transform unstructured feedback into meaningful, real-time insights. 

• Providing Seamless Integration – Our platform effortlessly connects with major tech stacks, ensuring frictionless adoption. 

• Empowering Organisation-Wide Teams – We make feedback integration intuitive, enabling teams to act on customer insights with confidence. 

• Ensuring Scalability and Simplicity – Businesses of all sizes can leverage Resonate CX’s adaptable platform without the burden of manual surveys or complex IT projects. 

• Dedicated CX Manager – Clients are assigned a dedicated CX manager to guide them throughout their CX journey 

2025 Winter G2 Badges: A Testament to Excellence 

Resonate CX has been recognised across multiple categories and markets, reinforcing its impact in transforming customer experience management: 

Employee Engagement 

• Best Support – Mid-Market 

• Easiest to Do Business With – Mid-Market 

• High Performer (Overall, ANZ, Asia-Pacific, Australia) 

• High Performer – Enterprise (Overall, Asia-Pacific) 

• High Performer – Mid-Market (Overall, ANZ, Asia-Pacific) 

• High Performer – Small Business (ANZ, Asia-Pacific, Australia) 

Experience Management 

• Best Results – Enterprise 

• High Performer – Enterprise 

• High Performer 

• High Performer – Mid-Market (Asia-Pacific) 

• High Performer – Small Business (Asia-Pacific) 

• Leader (APAC) 

Feedback Analytics 

• High Performer (Asia-Pacific) 

• High Performer – Enterprise 

• High Performer – Mid-Market (Asia-Pacific) 

• High Performer – Enterprise (Asia-Pacific) 

• Momentum Leader 

Survey 

• Highest User Adoption 

• High Performer (ANZ, Asia-Pacific, Australia) 

• High Performer – Enterprise (Asia-Pacific) 

• High Performer – Mid-Market (Asia-Pacific) 

• High Performer – Small Business (ANZ, Asia-Pacific, Australia) 

• Momentum Leader 

A Message to Our Users 

We owe this recognition to our incredible customers who trust Resonate CX to elevate their customer experience strategies. Your feedback fuels our innovation, and we remain committed to delivering solutions that make CX insights more actionable, accessible, and impactful. 

Are You Ready to See What Resonate CX Can Do for You? 

Join the growing number of businesses leveraging Resonate CX to drive customer engagement, optimise feedback loops, and achieve measurable success. Discover why Resonate CX is a G2 leader today.