Resonate CX Event
Current State of Omni-Channel: Market Research Report Event 2025 | New Zealand
Join us for an exclusive executive breakfast as we unveil the Current State of Omni-Channel Market Research Report 2025 New Zealand.
14 May 2025
08:00AM to 9:30AM
Voco Auckland City Centre
What you can expect
Gain insights about trending consumer mindsets, behaviours, expectations and deterrents.
Learn how to optimize CX management to gain better insights about your own customers.
Walk away with insights that help you inform retail strategies and marketing tactics.
Event Gallery
Optimise your In-store Retail Customer Experience
Insights into shopping behaviors and preferred channels
Key pain points and challenges affecting conversion rates
Delivery preferences and their influence on customer satisfaction
Strategies to optimize the overall shopping experience
The ideal omni-channel experience to attract and retain new customers
This event will equip you with
Insightful Analysis
Growth Strategies
Future Trends
Opportunity Identification
About the speaker
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate.CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
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