Aryne Monton
Content Specialist at Resonate CX. She translate complex trends into engaging narratives that resonate across the globe.
Blog
Understanding The Key Levels of CX Programmes: From Basics to Breakthroughs
Picture this: A retail brand enters a new market. The people running it have done their research, but they need
Blog
Inside the Customer’s Mind: 3 Key Perceptions That Define Customer Experience
Every customer interaction leaves an impression—sometimes positive, sometimes forgettable, and occasionally frustrating. But how do businesses ensure those impressions lead to loyalty and advocacy?
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Top 5 Customer Experience (CX) Books to Read for 2025
What drives a customer to stay loyal, to rave about your brand, or to choose you over countless competitors? The
Blog
Put Customers at the Centre Stage, and Watch Your Business Transform
Imagine for a moment that your business is a grand theatre. At the center of the spotlight stands your customer.
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Utilising customer feedback to improve flexible workspace real estate services
Wouldn’t it be great to know exactly what your tenants think—right now, in real time, and all the time?
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How Commercial Real Estate Can Win the Office Comeback: Resonate CX’s Insights Report
With businesses establishing a presence in new areas post-pandemic, employees' relationship with the office has fundamentally changed.
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Resonate CX named a G2 Market Leader for its customer experience management platform
On G2’s Fall 2024 Report, Resonate CX is proud to be officially included in the high-standing market grid for Leaders
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Understanding the Post-Pandemic Office Market: Challenges and Opportunities
The COVID-19 pandemic forever shaped the office market, even 5 years later. The biggest change is the move to hybrid work models.
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How to Amplify Online Reviews and Why It’s Important for Your Brand
Resonate CX is at the center of Social Suite, whose primary focus is to assist businesses like yours accelerate customer delight with an AI-native customer experience management (CXM) platform.
Blog
Retail CX Insights: Strategies to Improve CX and Loyalty (Part 3)
In our previous blog, we explored the diverse needs, preferences, and dream experiences of NEOs and Traditionals. If you need a refresher or haven’t read them yet, here’s where you can read the previous blog.
