Customer experience – a human perspective
In the era of customer focus and fierce competition, a natural step for you will be to implement a customer
consumer experience
Will the last-standing product company please step-up for customer feedback!
The real pioneers of CX (NPS) programs in the noughties were typically in the business-to-consumer (B2C) world. These pioneers were
CX and VoC Programs – 3 tips for selecting a partner
An overall expertise in CX and VoC is critical to a good and successful partnership. As businesses recognise the value
Our Delivery Methodology
Closed Loop Programs are transformation programs with technology playing an enabling role. We have several Net Promoter trained and accredited
