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Resonate cx resources

Real Estate

Discover resources and industry insights designed to improve tenant, buyer, and resident experiences.

1-9 of 26 results
    • Case Study

    Wizu Workspace

    Implemented 100% automated survey delivery and always-on member feedback to boost renewals, retention and lifetime value.
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    • Report

    State of the Tenant: Market Insights 2026 | USA

    This report brings together senior decision-makers’ perspectives on how experience is redefining tenant expectations and value in 2026 in USA.
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    • Blog

    What a Good Flex Workspace NPS Looks Like in 2027 — and Why Most Operators Are Measuring the Wrong Thing

    The 2027 co-working NPS benchmark is 30–55, but context matters. See what your score means and the three metrics that predict renewal.
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    • Blog
    How Property Groups Can Give Asset Managers and Site Teams the Tenant Insights They Actually Need

    Tenant Retention Strategies for Asset Managers and Site Teams

    Discover how coworking operators use VoC benchmark in improving member experience, reducing churn, and building communities that drive retention.
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    • Blog
    VoC Action Plan To Improve Property Sales Conversion

    VoC Action Plan To Improve Property Sales Conversion

    Discover how a voice of the customer action plan can capture real-time buyer insights, improve conversion rates, and shorten property sales cycles.
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    • Blog
    How to Boost Commercial Lease Renewals with Tenant Experience Benchmarking

    How to Boost Commercial Lease Renewals with Tenant Experience Benchmarking

    Discover how commercial tenant experience benchmarking and VoC data can help asset managers identify at-risk buildings, reduce churn, and boost renewals.
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    • Blog
    How to Turn Co-Working Member Complaints Into Actionable Insights

    How to Turn Coworking Member Complaints Into Actionable Insights

    Learn how coworking operators can turn member complaints into actionable insights that improve space design, services, and retention through structured feedback and smarter decision-making.
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    • Blog
    How Property Developers Can Use Journey Mapping and VoC to Drive Referrals

    How Property Developers Can Use Journey Mapping and VoC to Drive Referrals

    Learn how property developers can use a voice of customer program and journey mapping to capture buyer feedback, improve handovers, and turn homeowners into referrals.
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    • Blog
    How Co-Working Operators Can Use Member Feedback to Build Communities

    How Co-Working Operators Can Use Member Feedback to Build Communities

    Discover how coworking operators use VoC benchmark in improving member experience, reduce churn, and building communities that drive retention.
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