Net Promoter Score® (NPS) Survey Design based on Co-creating with Customers
Net Promoter Score (NPS) based programs are established in many organisations. Most of them are using the standardised question “How likely
survey solutions employee engagement
CX and VoC Programs – 3 tips for selecting a partner
An overall expertise in CX and VoC is critical to a good and successful partnership. As businesses recognise the value
NPS, Customer Centricity and Employee Engagement
The days, when Net Promoter Scores (NPS) were touted as a short-lived C-Suite fad, are long behind us. There is no
Our Delivery Methodology
Closed Loop Programs are transformation programs with technology playing an enabling role. We have several Net Promoter trained and accredited
