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Resonate cx resources

Childcare / Nursery / Early Education

Learn how childcare providers are improving parent trust, engagement, and service experiences through feedback-led strategies.

1-9 of 58 results
    • Case Study

    Insight Early Learning

    Insight Early Learning achieved an NPS of +81 by turning family feedback into better experiences across 9 centres.
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    • News

    Resonate CX Exhibits at the Childcare & Education Expo National in Coventry 

    Resonate CX connects with UK nursery operators at the exhibition, sharing family feedback insights to help providers identify churn risks and improve retention.
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    • Blog
    7 Customer Experience Trends Shaping 2026

    7 Customer Experience Trends Shaping 2026

    Explore seven customer experience trends shaping 2026, from agentic AI and broader listening to AI governance, EX-CX integration, and proactive CX.
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    • Event

    Childcare Customer Experience Opportunities 2026 | New Zealand

    Watch the on-demand session with Mita Bedi to explore the insights shaping parent expectations, curriculum needs, and the future of childcare.
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    • Video

    Building Trust Using Customer Feedback with Families with Mayfield

    Hear how Mayfield uses customer feedback and Resonate CX to better understand families, build trust and create better experiences.
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    • News

    Resonate CX Hosts First US Webinar on 2026 Childcare and Before & After School Care Trends

    Discover key findings from Resonate CX’s 2026 US childcare and before & after school care research, exploring parent choice, enrolment and retention.
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    • Blog

    Parent Feedback Best Practices for Childcare Providers

    Learn parent feedback best practices for childcare providers to improve family experience, strengthen trust, and turn insights into action with Resonate CX.
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    • Webinar

    Childcare Customer Opportunities 2026 | USA

    Explore the latest insights into parent priorities, childcare needs, curriculum expectations, and regional trends in this on-demand webinar.
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    • News

    Resonate CX Takes Its Childcare Research Across New Zealand in Two Appearances in Four Days 

    Resonate CX brought its 2026 childcare CX research to New Zealand through engagements in Wellington on 31 July and Auckland on 3 August.
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