Podcast Highlights
Resonate CEO Mita Bedi joined the Rising Tide Startups podcast to share her leadership journey, career progression, and the vision behind Resonate’s customer experience platform. During the conversation, Mita reflects on her path to becoming CEO, the lessons she’s learned throughout her career, and the strategies that have helped shape Resonate’s continued growth.
The discussion explores the importance of innovation, customer-centric thinking, and building a business that creates meaningful value for both customers and employees. Mita also shares insights into Resonate’s approach to product development, leadership, and fostering a culture that embraces continuous improvement while helping organisations deliver exceptional customer experiences.
As part of the Rising Tide Startups series, the episode provides practical advice for founders, entrepreneurs, and business leaders looking to scale their organisations, build high-performing teams, and lead with purpose in a rapidly changing business landscape.
Watch the Full Podcast:
About Resonate CX
Resonate CX is a next-generation Customer Experience Management platform that combines AI, operational data, and human expertise to help organisations turn customer feedback into immediate action. Designed for speed, simplicity, and real-world impact, Resonate CX empowers teams to identify risks early, close the loop faster, and create experiences that drive loyalty, retention, and growth.
For more information, visit Resonate CX .
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Resonate CX Team
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Resonate CX Resources
The Definitive Guide to Choosing the Right CXM Software
Choosing the right CXM software takes strategy, requiring you to define goals, assess integrations, and select a long-term partner.
Why Invest in a CX Platform: A Strategic Move for Competitive Advantage
Discover why a CX platform drives better experiences, loyalty, and sustainable growth.
Should You Invest in a Customer Experience Management Platform?
This guide walks through the five factors that determine whether now is the right time to invest.
How to Prove the ROI on CX to Your Board
Learn to prove ROI of Customer Experience by turning sentiment into revenue, retention, and risk insights.
4 Critical Signs You Need a New CXM Platform Solution
Is your CX platform holding you back? Data silos, stagnant metrics, slow insights, and poor integration signal it’s time to upgrade.
NPS Software Buyer’s Checklist: 47 Questions to Ask Vendors
NPS software helps you choose smarter with 47 key questions for better insights, workflows, and impact.
How to Combine NPS and Voice of Customer for a Complete CX Measurement System
Discover how NPS and VoC connect to turn feedback into loyalty and growth.
How Long Does CX Implementation Take? Timeline and Success Indicators
CX implementation timeline? Learn more about honest expectations and proven framework to accelerates success.
