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  • Blog

    NPS Benchmarks and What Counts as a ‘Good’ Score by Industry

    NPS Benchmarks and What Counts as a ‘Good’ Score by Industry

    By Alvier Marqueses • January 7, 2026
    NPS Benchmarks show how your score measures up against peers. Get a clear view of typical scores across industries and learn how CX, marketing, and product teams can use them...
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  • Blog

    The Complete Guide on How to Calculate Your NPS Score with an ROI Calculator

    The Complete Guide on How to Calculate Your NPS Score with an ROI Calculator

    By Alvier Marqueses • January 5, 2026
    How to calculate NPS Score for your business easily. This guide shows you the way, explains the metrics, and helps you make data-driven decisions that improve customer experience.
  • Blog

    Top 5 impacts of NPS Program

    Top 5 business impacts of a successful NPS program

    By Alejandro Cardenas • December 15, 2025
    Regardless of the role you play within your company, what you do impacts your company’s top-line, bottomline and brand. Equally

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    • Checklist

    Enhancing Citizen Experience: A Checklist for A Successful CX Program in LGAs | Checklist

    Explore key LGA CX strategies for enhanced citizen experience in local government areas, focusing on responsive service delivery.
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    • Guide
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    Guide to Launching Your CX Program | Guide

    Dive into our CX guide for mastering closed-loop feedback and launching a successful CX program.
    • Guide
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    Monitoring & Optimizing your CX Programs | Guide

    Master CX program strategies, avoid CX pitfalls, and overcome CX challenges with this essential guide.