We’re excited to launch #CXBites – a video series exploring the CX space with Resonate. We hope you join us for the journey.
Customer Experience | CX Tips | General
CX Bites
Run an AI-powered CX program beyond surveys
See our platform in action. A live demo tailored to your organization's needs.
Published on
Written by
Resonate
Share this article
Downloadable Insights Reports
NEW RELEASE:
2025 Childcare & Retail Market Research Reports AUSTRALIA & UNITED KINGDOM
More Articles
View All
-
Blog
NPS Benchmarks and What Counts as a ‘Good’ Score by Industry
By Alvier Marqueses • January 7, 2026NPS Benchmarks show how your score measures up against peers. Get a clear view of typical scores across industries and learn how CX, marketing, and product teams can use them... -
Blog
The Complete Guide on How to Calculate Your NPS Score with an ROI Calculator
By Alvier Marqueses • January 5, 2026How to calculate NPS Score for your business easily. This guide shows you the way, explains the metrics, and helps you make data-driven decisions that improve customer experience. -
Blog
Top 5 business impacts of a successful NPS program
By Alejandro Cardenas • December 15, 2025Regardless of the role you play within your company, what you do impacts your company’s top-line, bottomline and brand. Equally
Resonate Resources
View All
-
- Checklist
Preparing for Co-Creation with End-Users and Customers | Checklist
Enhance co-creation with our CX checklist: a strategic guide for leveraging customer feedback in product and service innovation. -
- Guide
Essential Guide for LGAs: Using CX Insights for Making Targeted Investments | eBook
Explore key data-driven decision-making examples and enhance customer experience in government with our comprehensive LGA guide. -
- eBook
Moving Towards Omnichannel Customer Experience for Retail | eBook
Explore key strategies for retail businesses to enhance customer experience across multiple channels and leverage omnichannel approaches effectively.
