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  • Blog

    What Is a Good NPS Understanding High Scores and Effective Surveys

    What Is a Good NPS Score? The Basics Explained

    By Alvier Marqueses • January 19, 2026
    What is a good NPS Score? Discover ways to measure loyalty, analyse results, and create surveys that truly work.
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  • Blog

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    Resonate CX Celebrates G2 Winter 2026 Wins, Reinforcing Its Momentum as a Fast-Growing CX Leader 

    By Aryne Monton • January 16, 2026
    Sydney, Australia – January 2026 – Resonate CX has been recognised in G2’s Winter 2026 Reports, earning multiple badges that reflect its accelerating growth and impact in Customer Experience Management (CXM).
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    Why Unresolved Issues in Customer Service Are the Undisputed King of CX Failure

    Why Unresolved Issues in Customer Service Are the Undisputed King of CX Failure

    By Aryne Monton • January 14, 2026
    Unresolved issues are the core reason CX fails and customers churn. The brands that win will be the ones that deliver resolution consistently, and empower their frontline to close every...

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    • eBook

    Facial Analytics CX Management Platform | eBook

    This eBook discusses the CEM platform in relation to facial analytics and its features and general insights.
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    • Guide
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    Guide to Launching Your CX Program | Guide

    Dive into our CX guide for mastering closed-loop feedback and launching a successful CX program.
    • Guide
    Quick Guide to Level Up Your CX Program Banner

    Quick Guide to Level Up Your CX Program | Guide

    Discover industry-insider tactics for perfecting your CX Program in this quick guide that can help industries of all sizes.