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We’re excited to launch #CXBites – a video series exploring the CX space with Resonate. We hope you join us for the journey.

Run an AI-powered CX program beyond surveys

See our platform in action. A live demo tailored to your organization's needs.

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2025 Childcare & Retail Market Research Reports AUSTRALIA & UNITED KINGDOM

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  • Blog

    10 Obvious Signs You’re Ready for a CX Management Platform

    10 Obvious Signs You’re Ready for a CX Management Platform

    By Alvier Marqueses • November 18, 2025
    Ready to take your CX to the next level? This article outlines ten clear warning signs that your current tools are holding you back and that a CX-management platform can...
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  • Blog

    Eliminating “Bad Profits” to Unlock Loyalty-Driven Customer Experience (CX) Growth

    Eliminating “Bad Profits” to Unlock Loyalty-Driven Customer Experience (CX) Growth

    By Aryne Monton • November 13, 2025
    Are your fees driving customers away? Discover how identifying and eliminating "bad profits" transforms customer resentment into long-term loyalty and increased customer lifetime value.
  • Blog

    AI in Customer Service Why the Future is Human + AI, Not One or the Other

    AI in Customer Service: Why the Future is Human + AI, Not One or the Other

    By Federico Sasse • November 11, 2025
    Data shows only 11% of issues are fully resolved by AI alone. Learn what customers really want from AI in customer service and how to build a winning, trust-based human...

Resonate Resources

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    • eBook

    Facial Analytics CX Management Platform | eBook

    This eBook discusses the CEM platform in relation to facial analytics and its features and general insights.
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    • Guide
    Quick Guide to Level Up Your CX Program Banner

    Quick Guide to Level Up Your CX Program | Guide

    Discover industry-insider tactics for perfecting your CX Program in this quick guide that can help industries of all sizes.
    • Guide

    Essential Guide for LGAs: Using CX Insights for Making Targeted Investments | eBook

    Explore key data-driven decision-making examples and enhance customer experience in government with our comprehensive LGA guide.